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A Comparative Analysis of Nitro PDF and Adobe: An Overview

An introduction to Adobe and Nitro

Adobe, being the trailblazer in PDF technology, positions Acrobat as the foremost and innovative leader in the field. Adobe provides two distinct plans, catering to both individuals and businesses. The Individual plan encompasses Acrobat Pro DC and Standard DC, while the Business plan comprises Acrobat DC for Teams and Enterprises.

Nitro, established in Melbourne, Australia in 2005, has evolved into a globally distributed team that collaborates with over 68% of the Fortune 500 companies. Nitro is recognized as the leading alternative to Adobe Acrobat, and has expanded its platform to provide eSignature, analytics, and document intelligence solutions.

Comparing costs: Adobe’s vs Nitro

Adobe offers various pricing options for their Acrobat solutions when comparing pure PDF pricing.

In terms of pricing for Adobe’s Acrobat solutions

  1. Standard DC (Document Cloud):
    • Monthly Plan: $12.99 per month
    • Annual Plan: $179.88 per year
  2. Pro DC:
    • Monthly Plan: $14.99 per month
    • Annual Plan: $155.88 per year
  3. Teams (for collaborative use):
    • Monthly Plan: $16.99 per month
    • Annual Plan: $203.88 per year

Please note that pricing details for the Enterprise plan are not publicly available. It’s important to mention that all Adobe Acrobat plans offer features such as the ability to gather legally binding eSignatures and monitor responses in real-time.

Adobe currently offers pricing and packaging options as follows:

Basic: Acrobat PDF Pack with e-sign

Essential: Acrobat Pro DC with e-sign

Advanced: Acrobat Pro DC with advanced e-sign

Essential: Acrobat Pro DC with e-sign for teams

Advanced: Acrobat Pro DC with advanced e-sign for teams

Enterprise: Adobe Sign

On the cost of Nitro

When comparing Nitro PDF Pro and Acrobat Pro DC, both are priced similarly for a one-time license, with Nitro PDF Pro costing slightly more at $179.99 and Nitro PDF Pro Essentials for Mac being slightly cheaper at $129.99.

However, if we consider the Nitro Productivity Platform (NPP), it offers a significantly lower cost compared to Acrobat Pro DC and Acrobat Standard DC. NPP, priced at $9.99/user/month, includes Nitro Sign Essentials, Analytics, Control Center, and Customer Success.

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For customers seeking more advanced options, opting for NPP with Nitro Sign Advanced and Enterprise will result in higher costs compared to purchasing Acrobat Pro, Standard, and Teams separately. The prices for NPP with Nitro Sign Advanced and Enterprise are $19.99 per user/month and $29.99 per user/month, respectively.

Comparison of Features

Functionality-wise, the two products are nearly identical. Listed below are some features shared by both products:

Signature Application and Request:

Create and populate PDF forms:

Enhance PDF security by implementing the following features:

Perform various editing tasks on PDF files, including:

Engage in reviewing, marking up, and annotating PDFs with the following capabilities:

Experience a user-friendly interface designed for easy adoption, including:

Streamline IT deployment and management with the following features:

While Adobe provides high-end commercial tools like 3D rendering, CAD, and video embedding, many businesses discover that the bulk of their users do not need these sophisticated functions. In such situations, supplying the remainder of their staff with a more cheap option like Nitro might result in considerable cost savings.

Various support options are available to cater to your needs.

Adobe provides rich self-support resources on Adobe Acrobat Learn & Support, including options for getting started, tutorials, and user guides. They also offer Enterprise support and the ability to submit a ticket for assistance. In addition, Document Cloud for enterprise users can create a case, start a chat, or manage an existing case from the Admin Console’s support tab if they are System or Support administrators.

Nitro, on the other hand, offers a dedicated Customer Success team with extensive product knowledge to guide users throughout their product journey. They provide ongoing training and support to ensure users quickly adapt to the software. Nitro’s premium support is available to Business and Enterprise users and includes a dedicated customer support representative. They also offer self-serve options such as a Community Forum, Knowledge Base access, and User Guides for online users.

One notable distinction between the two companies is Nitro’s emphasis on customer support. Many organizations have switched from Adobe to Nitro due to the lack of personalized attention and support for enterprise-level accounts. While Adobe may have the advantage of brand recognition, the personal touch provided by Nitro in their business relationships has been highly valued by customers.

Reviews and feedback from customers

Customer feedback about Adobe is as follows:

🖊️ “Adobe Acrobat DC brings joy with its user-friendly interface and intuitive tools. Creating fillable forms is a breeze, saving time and avoiding the hassle of messy handwritten forms. The convenience of adding forms to websites or emails brings a smile, eliminating delays in responses. And the ability to save reports as PDFs for easy editing later is simply delightful—no more rerunning reports or fixing formatting from scratch. I absolutely adore this product!”

🖊️ “I absolutely adore the program’s wide range of functions. Without using different apps, editing a document is made simpler by the variety of things you can do in it.”

Although Adobe enjoys a significant user base, a prevalent criticism pertains to the software’s bloated nature, characterized by numerous excessive features that tend to hinder application performance.
Additionally, the higher cost of Adobe software is a common concern voiced by many users.

Nitro looks to be a well-liked Adobe substitute, says one Capterra reviewer.

🖊️ ”I am utterly flabbergasted by how I struggled to navigate through Adobe compared to the seamless experience I have with Nitro. Adobe is simply unfriendly to users, antiquated in my eyes, and I grew weary of its inability to meet my needs. However, Nitro, dear heavens, it grants me the effortless ability to accomplish my tasks at a moment’s notice. When I finally print or convert my finished document or manual, everything materializes exactly as I desire it to be.”

Usability

Customers have expressed frustration with Adobe’s frequent UI changes, particularly regarding the redesigned Acrobat in October 2018. GigaOm reports that while experienced Adobe users may find the Acrobat DC user interface familiar, average MS Office users may encounter difficulties with the workflow, terminology, and structure presented in the new UI. Anecdotally, Nitro customers have conveyed their dissatisfaction with Adobe’s UI changes.

A reader on Capterra shared the following comment regarding Adobe:
The user interface lacks user-friendliness in several ways. Instead of being accessible through the usual right-clicking method, options are tucked away in side panes. Making bulk edits to fields such as text fields or forms fields is often not feasible, and simple tasks become unnecessarily complicated due to the excessive number of clicks required, especially when attempting to make changes throughout the entire document.

Concluding Remarks

Nitro PDF Pro is a fantastic substitute. Nitro PDF Pro offer a comprehensive range of features and a reliable PDF experience. This software stands out as a fantastic alternative to Adobe, providing customers with exceptional support at a significantly lower cost.

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